Af99 Privacy Policy — Our commitment to protecting your data
Af99 places highest importance on your personal data. This policy clearly explains what information is collected, how it’s used, and your rights over it.
What types of information are collected?
Af99 collects various types of information necessary for delivering and improving platform services. Details of collected data are listed below:
Name, email, mobile number, date of birth, and password (stored encrypted) provided at registration.
IP address, browser type and version, operating system, device identification, and screen resolution.
BKash or Nagad numbers, BDT transaction history, deposit and withdrawal records. af99 does not store full payment card details.
How long you stayed on the site, which pages you visited, your gaming activity, betting history, and session logs.
What is this information used for?
Af99 uses collected information strictly for specified purposes. No data is used or sold unnecessarily.
- Account management: To verify your registration, secure your login, and confirm identity.
- Service provision: To provide gaming features, promotions, and a personalized experience.
- Payment processing: To safely complete BDT deposits and withdrawals.
- Security verification: To identify and prevent fraudulent activities.
- Customer support: To resolve your issues or complaints promptly.
- Legal obligations: Where necessary to comply with applicable laws.
Before using your data for af99 marketing purposes, we obtain your consent. You can opt out of marketing messages anytime.
What you need to know about cookies & tracking
Af99 uses cookies to enhance your browsing experience on the website. Cookies are small text files stored in your browser.
The cookies we use
- Necessary cookies: Essential for maintaining login sessions, ensuring security, and the core functionality of the platform.
- Functional cookies: To remember your preferences like language and display settings.
- Analytics cookies: To analyze site usage and improve services. This data is processed collectively.
You can disable cookies in your browser settings, but this may limit some website functions. Disabling necessary cookies could disrupt login and payment processes.
Data storage, security, and sharing with third parties.
Storage and protection
Af99 stores your data on secure servers using SSL encryption technology. Passwords are never stored as plain text—always securely hashed. Some data is retained after account closure to meet legal requirements, then securely deleted.
Sharing information with third parties
Af99 does not sell your personal data to third parties. However, limited data may be shared in certain situations:
- With payment providers like bKash and Nagad — strictly for completing transactions.
- In response to valid legal requests — such as court orders or government regulator demands.
- In cases of company mergers or acquisitions — users will be informed in advance.
Before sharing data with third parties, af99 ensures they comply with proper privacy standards.
What rights do you have over your data?
Af99 gives users full control over their personal data. Your rights are described below:
You can request at any time what information af99 holds about you.
You can request correction of inaccurate data via account settings or customer support.
You can request deletion of personal data when closing your account, except for information required by law.
To exercise this right or learn about policy changes, email [email protected]. We typically respond within 30 days.
Contact for policy changes and support
Policy change process
Af99 may update this privacy policy when necessary. Significant changes will be posted on the site and we will try to notify registered email addresses. Continuing to use the platform after changes means you accept the new policy. The latest policy is always available on this page.
Contact us
For any questions, requests, or complaints about the privacy policy, please contact us:
Email: [email protected]
Responses to privacy-related requests sent by email are generally provided within 30 days.
For general questions, contact our FAQ page See here.