Af99 Responsible Gaming — The path to healthy play is in your hands
Af99 believes gaming should be a source of enjoyment, not anxiety. This page provides all the information you need to develop healthy and mindful gaming habits.
Af99 commitment to responsible gaming
Af99 is more than just an entertainment platform — it’s a place trusted by millions in Bangladesh. To honor that trust, we place responsible gaming at the core of our values. Gaming should be part of leisure, never the center of life.
We want every user to play responsibly, consciously, and with self-control. af99 always encourages you to see gaming as a source of enjoyment, not a solution to financial problems.
By following what is said on this page, you can protect yourself and your family. af99 is always here to support you with any issues.
What are the signs of risky behavior?
Regularly evaluate your gaming habits. Be alert if you notice any of the signs below.
You’re spending more than your set budget and placing bets to try and recover losses.
You’re spending much more time gaming than planned and find it hard to stop.
Gaming is causing problems in your relationships with family or friends, or you are hiding it from them.
Feeling anxious or irritated when not playing, yet not finding relief even when you do.
Borrowing money from others or using urgent funds for gaming.
Neglecting work, studies, or daily responsibilities due to gaming.
How to set time and budget limits
The most important aspect of healthy gaming is setting clear limits in advance. af99 offers you the following advice:
- Set a monthly entertainment budget: Only use a portion of your monthly income for gaming—one that won’t cause difficulties for your family’s essential needs if lost.
- Set a daily time limit: Set a daily gaming time limit in advance. You can use your phone’s timer.
- Set win targets and loss limits: End your session once you’ve won or lost a set amount — it’s smarter not to chase more winnings.
- Take regular breaks: Take at least 10–15 minute breaks every hour. Stand up, walk around, drink water.
- Don’t make decisions driven by emotions: Don’t bet to recover losses or out of anger. Take a break from gaming at these moments.
Remember, gaming is for entertainment only. Don’t use it to deal with financial problems or as a source of income.
How to make use of self-control tools?
Af99 helps users keep their gaming under control. Learn about the following options and use them when needed:
Set daily, weekly, or monthly deposit limits in advance. Once you reach the limit, no more deposits are allowed.
If you wish to pause gaming for a few days, you can temporarily suspend your account. You will not be able to log in during this time.
If controlling your gaming becomes difficult, you can request long-term self-exclusion. Your account will be fully inactive during this period.
To activate these features, contact [email protected] or visit our FAQ page See.
Our strict policy for protecting minors
Af99 places the highest importance on protecting minors. No one under 18 is allowed to use this platform — this is our firm rule.
- Age verification is conducted during registration. Accounts will be immediately suspended if false information is provided.
- ID verification with national identity card is mandatory for large withdrawals.
- A request to parents — please keep your devices and passwords secure from your children.
- If you believe a minor is using this platform, please notify [email protected] immediately.
Set family rules for internet use by children and teenagers, and use parental controls on devices to block gaming sites.
Life balance & professional help
Maintain Life Balance
Gaming is just one small part of life — never bigger than family, work, health, or friendships. Here are some tips for healthy living:
- Spend quality time with family every day.
- Maintain regular exercise, sleep, and healthy eating habits.
- Stay active with hobbies, studies, or social activities.
- Take a break if gaming is interfering with other activities.
Where to find professional help?
Don’t struggle with gaming issues alone. The following support options are available in Bangladesh:
- Mental Health Services: National Institute of Mental Health (NIMH), Dhaka — contact directly for counseling.
- Lend an ear: Bangladesh Mental Health Helpline — 01779-554391.
- Family and friends’ support: Talk to someone you trust about how you feel.
- af99 Support: Write to [email protected] — we will assist you confidentially.
Asking for help takes courage. You’re not alone — af99 and professional support are always here for you.